FAQs

We accept credit cards, debit cards, whish pay, apple pay, google pay, and cash on delivery. All transactions are encrypted for your safety.

You can return most products within 24 hours of delivery in original condition. Some restrictions apply for perishable items and opened products.

Orders can be modified or canceled within 2 hours of placing them. After that, we may not be able to adjust your order.

All products sold by Vita Heal are sourced exclusively from officially authorized and registered suppliers in Lebanon. We guarantee that every product we offer is 100% authentic.

All products are stored in accordance with the manufacturers’ recommended storage conditions to ensure their quality, safety, and effectiveness. We maintain a clean, temperature-controlled environment and carefully monitor inventory to ensure products are delivered in optimal condition.

We do not ship internationally yet.

You can track your order if it is outside of Beirut through the associated tracking number sent by email. You can also chat with us and ask, it would be our pleasure to assist you!

For Beirut orders, it usually same-day shipping or next-day shipping. For orders outside of Beirut, it usually takes 1-3 business days for your order to arrive.